Store Submissions

Let customers or partners submit new store locations for your review and approval.

Paid FeatureStore submissions are available on the Growth and Pro plans.

Overview

The store submission feature allows external users to suggest new store locations. This is perfect for:

  • Retailers who want customers to submit local dealers
  • Distributors letting partners add their locations
  • Crowdsourcing store locations from the community

Enabling Submissions

  1. Go to Settings in the admin dashboard
  2. Select the Submissions tab
  3. Toggle Enable External Submissions to On
  4. Configure submission form options as needed
  5. Click Save

Submission Form

Once enabled, a submission form is available for external users. The form collects:

Submitter Information

  • Name: Contact name of the person submitting
  • Email: Email address for follow-up
  • Phone: Optional contact phone

Store Information

  • Store name
  • Full address (street, city, state, ZIP, country)
  • Phone and email
  • Website URL
  • Operating hours
  • Description

Optional Fields

  • Products Carried: Select from your product catalog
  • Custom Fields: Any custom fields you've defined

Reviewing Submissions

New submissions appear in the Submissions section with a "Pending" status.

Submission Status

StatusDescription
PendingAwaiting review
ApprovedStore created and added to map
RejectedSubmission declined

Reviewing a Submission

  1. Click on a pending submission to view details
  2. Verify the store information
  3. Add internal notes if needed
  4. Click Approve or Reject

Approving Submissions

When you approve a submission:

  1. A new store is created with the submitted information
  2. The address is automatically geocoded
  3. Any product associations are applied
  4. The store appears on the public map
Edit After ApprovalYou can edit the created store after approval like any other store. The original submission is preserved for reference.

Rejecting Submissions

When rejecting a submission, you can add a rejection reason for your records:

  1. Click Reject on the submission
  2. Enter an optional Rejection Reason
  3. Confirm the rejection

Rejected submissions are kept for your records but no store is created.

Notifications

The admin dashboard shows a badge with the count of pending submissions. Review new submissions regularly to keep your store locator up to date.

Admin Notes

Add internal notes to any submission for your team:

  • Notes about verification status
  • Follow-up actions needed
  • Reason for approval or rejection

These notes are private and not visible to the submitter.