Store Submissions

Let customers or partners submit new store locations for your review and approval.

Overview

The store submission feature allows external users to suggest new store locations. This is perfect for:

• Retailers who want customers to submit local dealers
• Distributors letting partners add their locations
• Crowdsourcing store locations from the community

Enabling Submissions

1. Go to Settings in the admin dashboard
2. Select the Submissions tab
3. Toggle Enable External Submissions to On
4. Configure submission form options as needed
5. Click Save

Submission Form

Once enabled, a submission form is available for external users. The form collects:

Submitter Information

• Name: Contact name of the person submitting
• Email: Email address for follow-up and status notifications
• Phone: Optional contact phone

Store Information

• Store name
• Full address (street, city, state, ZIP, country)
• Phone and email
• Website URL
• Operating hours
• Description

Optional Fields

• Products Carried: Select from your product catalog
• Custom Fields: Any custom fields you've defined

Reviewing Submissions

New submissions appear in the Submissions section with a "Pending" status.

Submission Status

Reviewing a Submission

1. Click on a pending submission to view details
2. Verify the store information
3. Add internal notes if needed
4. Click Approve or Reject

Approving Submissions

When you approve a submission:

1. A new store is created with the submitted information
2. The address is automatically geocoded
3. Any product associations are applied
4. The store appears on the public map
5. The submitter receives a confirmation email letting them know their store has been approved and listed

Rejecting Submissions

When rejecting a submission, you must provide a reason:

1. Click Reject on the submission
2. Enter a Rejection Reason
3. Confirm the rejection

The submitter receives an email with the rejection reason, along with an invitation to resubmit with updated information. Rejected submissions are kept in your records but no store is created.

Email Notifications

PinPoint sends automatic email notifications at each stage of the submission process:

New Submission Notification

When a new store is submitted through the form, an email is sent to the address you configure in your settings. This lets you know there is a submission waiting for your review.

1. Go to Settings → Submissions
2. Enter your preferred email in the Notification Email field
3. Click Save

Leave the notification email blank to disable new submission alerts. The notification includes the store name, address, and submitter contact details.

Approval Confirmation

When you approve a submission, the submitter automatically receives a confirmation email with details about their newly listed store.

Rejection Notice

When you reject a submission, the submitter automatically receives an email explaining that their submission was not approved, along with the reason you provided. This encourages them to correct any issues and resubmit.

Submission Link Position

You can control where the "Submit your store" link appears on the widget:

• Footer: At the bottom of the widget (default)
• Header: At the top of the widget
• Both: Shown in both the header and footer

Configure this in Settings → Submissions → Link Position.

Admin Notes

Add internal notes to any submission for your team:

• Notes about verification status
• Follow-up actions needed
• Reason for approval or rejection

These notes are private and not visible to the submitter.